Privacy Policy

Last updated: 27 June 2026

1. Who We Are

SportsCardTrading.com is operated as a sole trader business based in the United Kingdom. In this policy, “we”, “us” and “our” refers to the operator of SportsCardTrading.com.

For any privacy-related questions, please contact us at: [email protected]

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

Information you provide directly

  • Account registration: Username, email address, and password when you create an account.
  • Card images: Front and back photographs of sports cards you upload for AI grading. These are processed to generate grade estimates and are not permanently stored on our servers after processing is complete.
  • Card details: Card name, sport, and era information you enter alongside your images.
  • Contact form submissions: Your name, email address, and message when you contact us.

Information collected automatically

  • Usage data: Pages visited, features used, time spent on the site, and browser/device type.
  • IP address: Collected for security and fraud prevention purposes.
  • Cookies: See Section 7 below.

Payment information

We use Stripe to process payments. We do not store your card number, CVV, or full payment details on our servers. Stripe processes and stores this data under their own privacy policy, available at stripe.com/gb/privacy. We receive only a transaction confirmation and the number of credits purchased.

Grade history

If you are a registered user, we store a record of each grade estimate you request, including the card details you entered, the estimated PSA and BGS grades, and the date of the estimate. Card images are not retained after processing.

3. How We Use Your Information

We use your personal data to:

  • Create and manage your account
  • Provide the AI card grading service
  • Process payments and manage your credit balance
  • Store and display your grade history
  • Respond to your enquiries and support requests
  • Send transactional emails (account confirmation, payment receipts)
  • Improve our services and fix technical issues
  • Comply with legal obligations
  • Prevent fraud and protect the security of our service

4. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

  • Contract performance: Processing necessary to provide the grading service you have signed up for and to fulfil credit purchases.
  • Legitimate interests: Site security, fraud prevention, improving our service, and maintaining grade history records.
  • Legal obligation: Retaining financial records as required by UK law.
  • Consent: Where we send any optional marketing communications (you may withdraw this at any time).

5. How Long We Keep Your Data

  • Account data: Retained for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are legally required to retain it.
  • Grade history: Retained while your account is active and deleted with your account.
  • Card images: Deleted immediately after the AI grading process completes. We do not store your card photographs.
  • Payment records: Retained for 7 years in accordance with UK financial record-keeping requirements.
  • Contact enquiries: Retained for up to 2 years.

6. Who We Share Your Data With

We do not sell your personal data. We share data only with the following trusted third parties where necessary to operate our service:

  • Anthropic: Card images and card details are sent to Anthropic’s Claude API to generate grade estimates. Anthropic processes this data under their privacy policy at anthropic.com/privacy.
  • Stripe: Payment processing. Stripe is PCI DSS compliant and certified to process card payments.
  • Our hosting provider: Our website and database are hosted on servers in accordance with UK/EU data protection standards.

We may also disclose your information if required to do so by law or to protect the rights, property, or safety of our business or others.

7. Cookies

We use the following types of cookies:

  • Essential cookies: Required for the site to function, including your login session and security tokens. These cannot be disabled.
  • Analytics cookies: We may use analytics tools to understand how visitors use our site. You can opt out of these via our cookie banner.

You can manage cookie preferences in your browser settings at any time.

8. Your Rights Under UK GDPR

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (“right to be forgotten”), subject to legal retention requirements.
  • Restriction: Ask us to restrict how we process your data in certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Object: Object to processing based on legitimate interests.
  • Withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of material changes by email or by a notice on the site. The “Last updated” date at the top of this page will always reflect the most recent version.

12. Contact Us

For any privacy-related questions or to exercise your rights:

Email: [email protected]
Website: sportscardtrading.com/contact